News

Program Cancellation Announcement - Mitsuko Uchida Recital -

Pianist Mitsuko Uchida who is scheduled for participating at 2017OMF has become unable to perform for Mitsuko Uchida Recital (Sep.4 (Mon), 2017) due to sudden injury of her lower back.
On Aug 15, during her stay in Salzburg, Ms Uchida accidentally fell and hit her lower back. She was advised by her doctor to take a rest for several days. Due to this, her flight to Japan has got postponed resulting in her withdrawal from the Recital.
Ms. Uchida will, however, come to Matsumoto to perform for the Orchestra Concert Program C (Sep. 8 (Fri) and 10 (Sun), 2017), as scheduled.

The guests who purchased the tickets for Mitsuko Uchida Recital will be refunded the full ticket price. Please refer to the below for further information.

We apologize for all the inconvenience this may cause.
We wholeheartedly thank you for your understanding and continuous support.


2017OMF TICKET REFUND
Concert: Mitsuko Uchida Recital
Date: Sep, 4 (Mon), 2017 19:00
Place: Kissei Bunka Hall, Matsumoto

Ticket Refund Period : 2017 September 4 (Mon) - December 31 (Sun)

【TICKET REFUND INFORMATION】
(1) Purchase at windows (Matsumoto City General Gymnasium, Hokuto Culture Hall, Naganoken Ina Culture Center, Santomyuze, Shimosuwa General Culture Center, Kissei Bunka Hall, Matsumoto Performing Arts Centre, The Harmony Hall)

Those who purchased ticket(s) at tickets windows stated above, The OMF Executive Commitee will send directly "Furikomi Iraisho"(Transfer Request Form) by mail. Please fill in the form enclosed with your information (Name, Address, Phonenumber, Bank account information, Ticket(s) type and Seat Number(s)) and send it back with your ticket(s) to the OMF Executive Commitee by enclosed envelope.
《Contact》
Ticket Refund Direct Dial
: 026-227-1517 (10:00 - 18:00/No holidays)
Open: Aug 31 (Thur) - Sep 13 (Wed)

*Furikomi Iraisho (Transfer Request Form) can be also downloaded here.

(2) Purchase on internet via pre-guide
【LAWSON Ticket】
・Those who purchased the ticket(s) at LAWSON / Ministop stores, please go to the store you received tickets from and file for refund procedure on Loppi. Please bring your ticket(s) to the store.
・Those who received the ticket(s) by post, please go through refund procedure on Loppi at your nearby LAWSON store. Please bring your ticket(s) with you to the store.
*Please note that shipping fee are not refundable.
*For more information and how to use Loppi, please check LAWSON ticket website below (Japanese only).

《Contact》 
LAWSON Ticket 0570-000-777 (Operator 10:00 - 20:00)
http://l-tike.com/oc/lt/haraimodoshi/ 

【Ticket PIA】
・Those who hold the ticket(s) on theirown, please go through refund procedure at the following stores: PIA shop or any convenience store(s) you purchased the ticket(s). Please bring your ticket(s) to the shop.
・Those who received ticket(s) by post, please send your ticket(s) with necessary information to Ticket PIA Mail Center during Ticket Refund Period by either "Registerd Mail (Kan-i Kakitome)", "Delivery Service" or "Tokutei Kiroku Yubin". Three to four weeks after the Ticket Refund Period closed, Ticket PIA will refund the ticket(s) by "Yubin Furikae Haraidashi Shousho". Please note that ticket(s) fee/system fee/ Ticket PIA charge/ Tokubetsu Hanbai Riyoryo are all refundable. For more information, please click Ticket PIA website below (Japanese only).

《Contact》
Ticket PIA Information 0570-02-9111 (10:00 - 18:00)
http://md.pia.jp/pia/guide/refund.jsp

【e-Plus】
・Those who received ticket(s) at Seven Eleven / Family Mart, please go to the shop you received ticket(s) and go through refund procedure. Please bring your ticket(s) to the store.
・Those who received ticket(s) by post, please send your ticket(s) with necessary information to e-Plus during Ticket Refund Period by register mail ( "Tokutei Kiroku Yubin"). For more information, please see e-Plus website below.

《Contact》
e-Plus 0570-06-9911 (10:00 - 18:00)
http://eplus.jp/refund1/


【GENERAL INQUIRES】

Ticket Refund Direct Dial: 026-227-1517 (10:00 - 18:00/No holidays)
Open: Aug 31 (Thur) - Sep 13 (Wed)
Seiji Ozawa Matsumoto Festival Office 0263-39-0001